Job Title:          Commercial Insurance Account Manager  

Company:         Insurance Associates, Inc. 

Location:           1900 West Pasewalk  

                             Norfolk, NE 68701

Job Type:            Full-time

Salary Range: $55,000 to $65,000

About Us: 

We are a thriving, family-owned business with a passion for delivering exceptional service and building long-lasting relationships with our clients. Our team is committed to creating a fun, positive, and supportive work environment where everyone feels like family. If you're looking for a place where you can grow, make an impact, and enjoy what you do, we’d love to have you join our team!

Position Overview: 

We are seeking a motivated and customer-focused Commercial Insurance Account Manager to join our fun and dynamic team. As an Account Manager, you will play a crucial role in providing exceptional service to our clients, managing a portfolio of commercial insurance accounts, and supporting the growth of our business. You will be a key point of contact for clients, helping them navigate their insurance needs and ensuring they have the right coverage in place. 

Key Responsibilities:

-        Manage a portfolio of commercial insurance accounts, serving as the primary point of contact for clients.

-        Build and maintain strong relationships with clients, understanding their unique insurance needs and providing personalized solutions.

-        Process renewals, endorsements, claims, and any other service-related requests in a timely and efficient manner.

-        Collaborate with underwriters and carriers to negotiate favorable terms, coverage, and pricing for clients.

-        Ensure accuracy and completeness of all policy documentation and maintain up-to-date records in the agency management system.

-        Identify opportunities to cross-sell and upsell additional products and services to meet the needs of existing clients.

-        Provide proactive client education on insurance products, policy changes, and industry trends.

-        Work closely with our team to deliver a high level of customer service and support a positive team culture.

Qualifications:

-        Prior experience in commercial insurance, customer service, or account management (preferably in the insurance industry).

-        Active Property & Casualty insurance license or willingness to obtain one.

-        Strong communication and interpersonal skills, with the ability to build rapport with clients and team members.

-        Highly organized, detail-oriented, and able to manage multiple tasks with competing priorities.

-        Proficient with insurance agency management systems and Microsoft Office Suite.

-        A positive attitude, willingness to learn, and a desire to contribute to a fun and supportive team environment.

What We Offer:

-        A family-oriented and fun work environment with a strong focus on work-life balance.

-        Opportunities for professional development and career growth.

-        Competitive salary with performance-based incentives.

-        Fully paid Health, dental, and vision insurance.

-        Paid time off and holidays.

-        Company-sponsored events and team-building activities.

-        34-hour work week

If you’re passionate about helping others, thrive in a collaborative environment, and are excited about joining a close-knit team that feels like family, we’d love to hear from you!

How to Apply:

Please submit your resume and a brief cover letter explaining why you’d be a great fit for our team to cole@insuranceassociates.biz.  We look forward to meeting you!